Privacy Policy

Welcome to Build Pro (“we,” “us,” or “our”). Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.mybuildpro.com, contact us, or use our construction and remodeling services.

By using our website or communicating with us, you agree to this Privacy Policy.

We collect information to provide high-quality service and improve your experience with Build Pro. This includes:

When you fill out a contact form, request a quote, schedule a consultation, or communicate with us, we may collect:

• Name 
• Email address 
• Phone number 
• Project address or job site location 
• Type of service requested 
• Project details or descriptions 
• Uploaded images, files, or blueprints 
• Company or property management information (if applicable)
   

When you visit our website, we may collect:

• IP address and general location 
• Browser type and operating system 
• Device type (desktop, tablet, mobile) 
• Referring pages and time spent on our site 
• Cookies and analytics data (see Section 6)
   

If you opt in to receive SMS updates or project reminders, we may collect and store your mobile number and message history. Message and data rates may apply.

We use your information to:

• Provide quotes, estimates, and consultations 
• Communicate about your project status and scheduling 
• Send invoices, receipts, or related documentation 
• Deliver appointment reminders or updates via SMS or email 
• Send marketing or promotional offers (only if you’ve opted in) 
• Maintain internal records and improve our services 
• Ensure quality control and customer satisfaction 
• Comply with legal or insurance requirements
   

We do not sell or rent your personal information to anyone.

As part of our construction and remodeling work, we may take project photos or videos to document progress or results.

• With your consent, we may use before-and-after photos for marketing or portfolio purposes on our website and social media. 
• We will never post identifiable information (like addresses, names, or personal images) without your written permission.
   

We may share limited information with trusted third parties to help operate our business, including:

• Scheduling and communication tools (for texts, emails, and appointment management) 
• Payment processors (for secure billing transactions) 
• Marketing or analytics services (to improve website performance) 
• Licensed subcontractors or project partners, only as needed to complete your project
   

All third parties are required to handle your data responsibly and use it only for the services they provide to us.

We retain customer and project information for as long as needed to complete services, maintain records, or comply with legal obligations.
You may request deletion of your personal information at any time by contacting privacy@mybuildpro.com.

Our website uses cookies and similar technologies to:

• Improve functionality and user experience 
• Analyze site performance and visitor behavior 
• Remember your preferences and form inputs
   

You can disable cookies through your browser settings, but some features may not work as intended.

Depending on your location, you may have the right to:

• Access and request a copy of your data 
• Correct inaccurate information 
• Request deletion of your data (“Right to be Forgotten”) 
• Opt out of marketing communications or SMS messages 
• Withdraw consent at any time
   

To exercise these rights, email privacy@mybuildpro.com with your request.

We use reasonable administrative, technical, and physical safeguards to protect your personal data. While we take these measures seriously, no method of transmission over the internet is completely secure.

Our website may contain links to external websites or social media pages. We are not responsible for their privacy practices or content. Please review their policies before sharing any personal information.

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our website or services means you accept those updates.

If you have any questions about this Privacy Policy or your data, please contact us at:

📧 Email: privacy@mybuildpro.com
📞 Phone: (516) 957-9800
🏢 Mail: info@MyBuildPro.com